Perform a complete reconnection of the social network, remove the Postmypost app from the list of apps, then reconnect the social network

If you are experiencing problems posting or other issues with a connected social network, a full reconnection may resolve these issues. This process involves removing the Postmypost app from the social network's list of allowed apps and reconnecting.

Possible reasons

• Access Token Expired — Over time, access tokens used to connect to social networks may expire.
• Application Permissions Changed — Social networks may change access policies for third-party apps.
• Technical Issues — Temporary technical issues on the social network's side.

What to do?

Step 1: Remove the Postmypost app from your social network's app list

Facebook

1. Log in to your Facebook account
2. Go to "Settings and privacy" → "Settings"
3. Select "Apps and websites" in the left menu
4. Find Postmypost in the list
5. Tap "Remove"
6. Confirm the deletion

Instagram

1. Log in to your Instagram account
2. Go to "Settings & Actions" → "Site Permissions" → "Apps & Websites"
3. Find Postmypost in the "Active" list
4. Select Postmypost and tap "Remove"

VKontakte

1. Log in to your VKontakte account
2. Go to "Settings" → "Security and sign-in"
3. Scroll down to the "Apps and websites" section
4. Find Postmypost in list
5. Click the cross next to the app you want to remove
6. Confirm the action

Step 2: Reconnect the social network

1. In Postmypost, go to the "Accounts" section
2. Click the "Connect account" button or select the appropriate social network
3. Follow the authorization instructions
4. Grant all necessary permissions for Postmypost to function correctly

Step 3: Test functionality

1. Create a test post
2. Try publishing it to the reconnected social network
3. Verify that the post is successfully published and displays correctly

If issues persist after a full reconnection, contact Postmypost support for further assistance.