Your questions

📄️ How to delete an account from a project

If you need to remove an account from your project, follow these simple steps:

📄️ Features of content publishing on social media

When posting on social media, issues may arise related to loading time and the quality of

📄️ Does built-in social media cross-posting work when publishing via Postmypost?

Many social networks offer built-in cross-posting features that allow you to automatically duplicate posts to other platforms. For example, in Instagram, you can set up cross-posting to Facebook and Threads, and Twitter (X) previously had the ability to repost to Tumblr. However, when publishing via Postmypost, such built-in features will not work.

📄️ Why can posts go to the suggested (postponed) / suggested (postponed) when published on VK?

Posts can go to the suggested (postponed) if the user on whose behalf the community was connected does not have administrator rights.

📄️ How to delete a post

This guide describes how to delete a published or scheduled post in the service.

📄️ How to download a file from a link?

In Postmypost, you can download files via direct link. This allows you to quickly upload images, videos, documents, and other files directly into the editor without unnecessary steps.

📄️ Why might the quality of photos or videos be lower than expected when downloading?

This guide explains why the resulting file may appear lower quality than the image in the editor, and how to avoid quality loss.

📄️ Why a file might increase in size when uploaded from a mobile device

When uploading a video from a phone, it's often not the original file that's transferred, but a version that the device's operating system prepares before sending. This is normal behavior for mobile devices and is not a service error.

📄️ Post History

If you have any questions about a publication—for example, why it was published at an unscheduled time or who made the changes—you can always refer to the post history.

📄️ Why do you need a post version?

The “Post Version” feature allows you to create a single post with different content options for various social networks. This helps adapt publications for each platform without the need to create them from scratch.

📄️ Why doesn't the service detect the account's premium subscription?

If you connected an account to Postmypost and then purchased a premium subscription in the social network itself, the change may not appear in the service right away. This is because account data is refreshed only at the time of connection.

📄️ Why posts may be published with a delay and when to contact support

Sometimes after initiating publication, a post may not appear on social networks immediately. This is a normal

📄️ Can reach decrease when using autoposting?

Postmypost is an official autoposting service that operates in compliance with social media rules. Autoposting does not decrease reach as platforms evaluate the content itself, not the method of its publication.

📄️ How do recurring posts work?

To set up recurring posts, follow these steps:

📄️ How to restore posts after deleting an account

If an account had scheduled posts and the account was deleted, all associated content is also deleted from the service.

📄️ What are the limits of the service?

Standard daily publication limits per project/account. Limits can be increased only for RSS and YouTube on the Advanced plan by contacting support (responses to requests may be positive or negative). Please note that the RSS limit is per project, not per day.

📄️ Which HTML tags are supported in publications?

In the text of posts, captions, and media descriptions, a limited set of HTML tags is supported for basic formatting.

📄️ Why is the Telegram post published in the service but missing from the channel?

Sometimes a situation arises where a post is marked as successfully published in Postmypost, but it never appeared in the Telegram channel or group itself.

📄️ How many boosts are needed to post stories on Telegram?

For a channel or group to post stories on Telegram, they need to collect votes (boosts) from users with a Telegram Premium subscription.

📄️ Text editor capabilities

The text editor provides various formatting tools whose availability depends on the supported features of each social network. Formatting will only appear if the platform supports it.

📄️ Why is there a black screen instead of a video in the editor?

When uploading a video to the publication editor, you may encounter a situation where a black screen is displayed instead of the image.

📄️ How to add a cover to a video?

1. In the publication editor, hover over the uploaded video.

📄️ Why was a VK clip published as a regular video instead of a clip?

VK Clips are not officially supported in the API. VK does not provide a way to reliably target the "Clips" section when publishing via third‑party services.

📄️ How to add VK Donut?

If your VKontakte account is connected, you can publish a post exclusively for donors. To do this, go to the post editor and follow these steps.

📄️ Why do my posts have 0 views?

Sometimes users find that after publishing a post through the service, the number of views remains zero.