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Dates are not displayed when scheduling a publication

Sometimes dates may not appear in the publication scheduling window: the calendar opens incorrectly, some dates are missing, or you cannot select the day you need.

Usually, this issue is not caused by the service itself. It may be related to the browser, cache, extensions, VPN, or your internet provider. Below are a few simple steps that can help you check the cause.

Refresh the page without cache​

A regular page refresh does not always help because the browser may show an old saved version of the page. Try a hard refresh.

On Windows or Linux:

  • Press Ctrl + F5.
  • If that does not help, try Ctrl + Shift + R.

On Mac:

  • In Chrome, Firefox, or Edge, press Command + Shift + R.
  • In Safari, press Command + Option + R.

After that, the browser will load the page and all required files again. Then open publication scheduling and check if the dates are displayed.

Check browser extensions​

Some extensions can block part of the page or interfere with the calendar. Most often, these are:

  • ad blockers;
  • antivirus extensions;
  • security extensions;
  • page translators;
  • VPN or proxy extensions.

Try temporarily disabling extensions and open publication scheduling again. You can also open the service in incognito mode: some extensions usually do not work there.

Try another browser​

If the dates are still not displayed, open the service in another browser. For example, if you use Chrome, try Firefox, Edge, or Safari.

If the calendar works correctly in another browser, the issue is most likely related to the settings, cache, or extensions of your main browser.

Check VPN​

VPN can both help and interfere with website loading.

If VPN is enabled, try temporarily disabling it and refresh the page. If VPN is disabled, try enabling it and open publication scheduling again.

This helps you understand whether the connection is being blocked at the network or provider level.

Check your internet connection and provider​

Sometimes access to specific sites or files can be restricted by your internet provider, corporate network, router, or antivirus. To check this, try:

  • connecting to another network, for example mobile internet;
  • restarting your router;
  • disabling antivirus web protection for a few minutes, if you know how to do this safely;
  • opening publication scheduling later if the issue appeared suddenly.