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Phone verification is required for your RUTUBE account

This error may appear when connecting a channel if Gazprom ID, the sign-in service used by RUTUBE, asks for a phone number or requires you to complete registration. Postmypost cannot access the channel until this step is completed.

How to resolve the issue​

  1. Open RUTUBE in a private or incognito browser window.
  2. Sign in using the same email address you enter when connecting the channel in Postmypost.
  3. If you are asked to add or verify a phone number or complete registration, follow the steps shown.
  4. Make sure you have signed in to your existing RUTUBE channel.
  5. Return to Postmypost and start connecting the channel again.

If a different account opens or you are asked to create a new channel, check that you are using the email address associated with the correct account. If you cannot access your channel or the error persists, contact Postmypost support and let us know which step causes the problem.