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How to add a knowledge base?

Knowledge bases allow AI to use your own data when creating content. Add documents — articles, instructions, product descriptions — and the AI will take them into account in its responses. Each knowledge base groups related documents by topic.

A knowledge base in Postmypost AI is needed so that the neural network better understands the specifics of your business, adheres to the brand voice, and uses only up-to-date and verified information when generating texts.

Instructions for adding a knowledge base​

  1. Add the AI Assistant block.
    https://app.postmypost.io/
  2. In the Knowledge Base block, click Manage.
    https://app.postmypost.io/
  3. Click Create.
    https://app.postmypost.io/
  4. Specify the name of the knowledge base.
    https://app.postmypost.io/
  5. After that, it will appear in the list.
    https://app.postmypost.io/
  6. Go to the Documents section.
    https://app.postmypost.io/
  7. Click Add document.
    https://app.postmypost.io/
  8. Specify the title and text of the document.
Recommendations
  • We recommend dividing information into several small documents instead of one large one.
  • After adding a document, wait about 2 minutes for the AI to study it and add it to the data storage. The document status will change to "Processed".

https://app.postmypost.io/
9. When using the AI Assistant, select the desired knowledge base from the list.
https://app.postmypost.io/